| Digitisation |
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| Lead capture from Multiple Sources |
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| Lead entry/Bulk upload |
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| Centralized database management |
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| Lead source integrations |
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| Lead Management |
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| Lead management |
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| Intuitive workflows |
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| Lead level analytics |
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| Lead transfer |
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| Agent wise Lead Transfer |
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| Multiple contacts |
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| Lead transfer archive |
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| Delete leads - single and in bulk - admin |
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| Flip between lead contact numbers |
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| Task recommendation system |
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| Flag lead transfer suggestion rights - agent |
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| Flag lead transfer suggestion rights - admin |
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| Calling |
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| Calling - Outbound |
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| SIM based calling |
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| Autodialler |
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| Desktop based calling - VoIP integration / Plugin integration |
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| Smart Communication |
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| Multi channel communication |
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| Select and shoot communication templates |
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| Template builder for SMS/ WhatsApp/ Mails |
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| Automated messages |
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| Communication archives |
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| Smart Follow Up System |
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| Intuitive sales follow-up mechanism built-in |
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| Follow up buzzer |
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| Missed follow up tracker |
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| Intelligent Feedback/ Deal Processing |
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| Lead status history |
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| Decision Maker metrics |
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| Lead flagging |
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| Payment gateway integration |
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| Marketing Management |
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| Bulk SMS |
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| Bulk Mail Marketing |
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| Bulk Whatsapp |
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| Mailer/ SMS Cycle Automation |
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| Advanced Hierarchy Management |
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| Multi branch/level team management |
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| Product catalouge |
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| Customisation |
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| Integration with key platforms (Optional) |
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| Role based wokrflows / permissions |
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| Form Builder |
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| Option to add adiitional fields |
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| Customisable report generation |
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| Configuration of intents(SMS, Mail, Whatsapp) |
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| Integration of e-meetings |
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| Flip between calls and script |
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| Intelligent Dashboards |
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| Smart analytics for all stakeholders |
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| Real-time reports |
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| Business intelligence dashboards |
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| Agent view |
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| Performance tracker - Comparative analytics |
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| Call center management |
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| Call analytics dashboard |
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| Call logs |
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| Follow up traker |
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| Communication archives |
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| Time sheet |
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| Performance Tracking/ Incentive Management |
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| Performance and incentive management |
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| Target tracker - Numbers + Deal value |
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| Product Catalogue |
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| Product ready reckoner |
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| Add new features |
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